{"id":10339,"date":"2021-04-09T13:22:13","date_gmt":"2021-04-09T13:22:13","guid":{"rendered":"https:\/\/sundaville.com\/ruecksendungen-reklamationen\/"},"modified":"2021-07-16T13:16:45","modified_gmt":"2021-07-16T13:16:45","slug":"ruecksendungen-reklamationen","status":"publish","type":"page","link":"https:\/\/sundaville.com\/de\/ruecksendungen-reklamationen\/","title":{"rendered":"R\u00fccksendungen &#038; Reklamationen"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8220;stretch_row&#8220; gap=&#8220;35&#8243; content_placement=&#8220;top&#8220; css=&#8220;.vc_custom_1617975057294{margin-top: -40px !important;background-image: url(https:\/\/sundaville.com\/wp-content\/uploads\/2021\/03\/AdobeStock_157149381-scaled-1.jpeg?id=3516) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8220; mobile_bg_img_hidden=&#8220;no&#8220; tablet_bg_img_hidden=&#8220;no&#8220; woodmart_parallax=&#8220;0&#8243; woodmart_gradient_switch=&#8220;no&#8220; row_reverse_mobile=&#8220;0&#8243; row_reverse_tablet=&#8220;0&#8243; woodmart_disable_overflow=&#8220;0&#8243;][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1617974798425{padding-right: 50px !important;padding-left: 50px !important;}&#8220; mobile_bg_img_hidden=&#8220;no&#8220; tablet_bg_img_hidden=&#8220;no&#8220; woodmart_parallax=&#8220;0&#8243; woodmart_sticky_column=&#8220;false&#8220; parallax_scroll=&#8220;no&#8220; mobile_reset_margin=&#8220;no&#8220; tablet_reset_margin=&#8220;no&#8220;]\n\t\t<div id=\"wd-60705ebbcead8\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-60705ebbcead8 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Kehrt zur\u00fcck<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8220;.vc_custom_1617977036746{margin-bottom: 25px !important;}&#8220; woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]Sie haben eine 14-t\u00e4gige Widerrufsfrist, um das Produkt ohne Angabe von Gr\u00fcnden zur\u00fcckzusenden, beginnend am Tag des Erhalts des Produkts. Das Produkt kann nur unbenutzt und wenn m\u00f6glich in Originalverpackung zur\u00fcckgegeben werden. Um die Bestellung zur\u00fcckzusenden, gehen die R\u00fccksendekosten zu Ihren Lasten. Wir werden den Betrag innerhalb von 14 Tagen gutschreiben.<\/p>\n<p><a href=\"mailto:hello@mnpflowers.com\" target=\"_blank\" rel=\"noopener\"><b>hello@mnpflowers.com<\/b><\/a><\/p>\n<p>Wenn Ihnen ein Artikel nicht zusagt und Sie die Bestellung stornieren m\u00f6chten, k\u00f6nnen Sie dieses Formular verwenden. Sie k\u00f6nnen das Formular auch als PDF-Datei herunterladen und per E-Mail an uns zur\u00fccksenden.[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1617974806283{padding-right: 50px !important;padding-left: 50px !important;}&#8220; mobile_bg_img_hidden=&#8220;no&#8220; tablet_bg_img_hidden=&#8220;no&#8220; woodmart_parallax=&#8220;0&#8243; woodmart_sticky_column=&#8220;false&#8220; parallax_scroll=&#8220;no&#8220; mobile_reset_margin=&#8220;no&#8220; tablet_reset_margin=&#8220;no&#8220;]\n\t\t<div id=\"wd-60705ed4b51d5\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-60705ed4b51d5 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >R\u00fccksendeformular<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10450-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"10450\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/10339#wpcf7-f10450-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10450\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10450-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Deine Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Ihre E-Mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Betreff<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Ihre Nachricht (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Absenden\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row][vc_row full_width=&#8220;stretch_row&#8220; gap=&#8220;35&#8243; content_placement=&#8220;top&#8220; css=&#8220;.vc_custom_1617975104476{margin-bottom: -40px !important;background-color: #dda895 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8220; mobile_bg_img_hidden=&#8220;no&#8220; tablet_bg_img_hidden=&#8220;no&#8220; woodmart_parallax=&#8220;0&#8243; woodmart_gradient_switch=&#8220;no&#8220; row_reverse_mobile=&#8220;0&#8243; row_reverse_tablet=&#8220;0&#8243; woodmart_disable_overflow=&#8220;0&#8243;][vc_column width=&#8220;1\/2&#8243; woodmart_color_scheme=&#8220;light&#8220; css=&#8220;.vc_custom_1617975262907{padding-right: 50px !important;padding-left: 50px !important;}&#8220; mobile_bg_img_hidden=&#8220;no&#8220; tablet_bg_img_hidden=&#8220;no&#8220; woodmart_parallax=&#8220;0&#8243; woodmart_sticky_column=&#8220;false&#8220; parallax_scroll=&#8220;no&#8220; mobile_reset_margin=&#8220;no&#8220; tablet_reset_margin=&#8220;no&#8220;]\n\t\t<div id=\"wd-60705eec92b2e\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-60705eec92b2e wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Beschwerdeverfahren<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8220;.vc_custom_1617977092972{margin-bottom: 25px !important;}&#8220; woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]Wir bem\u00fchen uns, unsere Kunden zu 100% zufrieden zu stellen, daher bieten wir eine 100%ige Garantie auf unsere Produkte. Wenn Sie nicht zufrieden sind und Ihr Produkt zur\u00fccksenden m\u00f6chten, \u00fcberpr\u00fcfen Sie bitte unsere R\u00fcckgabebedingungen.<\/p>\n<p>Wenn Sie sich \u00fcber eines unserer Produkte oder Dienstleistungen beschweren m\u00f6chten, wenden Sie sich bitte an unseren Kundenservice. F\u00fcllen Sie einfach das Kontaktformular aus. Sie erhalten umgehend eine Best\u00e4tigung per E-Mail und innerhalb von 2 Werktagen eine Antwort auf Ihre Reklamation per E-Mail. Es ist auch m\u00f6glich, Ihre Beschwerde telefonisch oder schriftlich einzureichen (Adresse siehe unten). Wir werden Ihnen innerhalb von 14 Werktagen eine inhaltliche (schriftliche) Antwort zukommen lassen.<\/p>\n<p>Wenn Sie dies nicht sch\u00e4tzen, k\u00f6nnen Sie sich auch jederzeit an die Abteilung der Stichting WebwinkelKeur <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/dispute\/\">https:\/\/www.webwinkelkeur .nl\/kennisbank\/consumenten\/geschil\/dispute\/<\/a> . Dar\u00fcber hinaus besteht f\u00fcr EU-Verbraucher die M\u00f6glichkeit, Beschwerden \u00fcber die OS-Plattform der Europ\u00e4ischen Kommission einzureichen. Die OS-Plattform ist unter <a href=\"http:\/\/ec.europa.eu\/odr\">http:\/\/ec.europa.eu\/odr<\/a> verf\u00fcgbar.&#8220;[\/vc_column_text]\n\t\t<div id=\"wd-60705f0c862d7\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-60705f0c862d7 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Kontakt<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8220;.vc_custom_1625575809520{margin-bottom: 25px !important;}&#8220; woodmart_inline=&#8220;no&#8220; text_larger=&#8220;no&#8220;]<strong>MNP \/ Suntory<\/strong><br \/>\nWeteringweg 3a<br \/>\n2155 MV, Leimuiderbrug<br \/>\nNoord-Holland<br \/>\nDie Niederlande<\/p>\n<p>+31(0)172 506 700<br \/>\n<a href=\"https:\/\/mnpflowers.com\/\" target=\"_blank\" rel=\"noopener\">www.mnpflowers.com<\/a><br \/>\n<a href=\"mailto:hallo@plantsome.nl\">hello@mnpflowers.com<\/a><\/p>\n<p>KvK: 33228598<br \/>\nMwSt.: NL800166620B01[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/2&#8243; woodmart_color_scheme=&#8220;light&#8220; css=&#8220;.vc_custom_1617977174357{padding-right: 50px !important;padding-left: 50px !important;}&#8220; mobile_bg_img_hidden=&#8220;no&#8220; tablet_bg_img_hidden=&#8220;no&#8220; woodmart_parallax=&#8220;0&#8243; woodmart_sticky_column=&#8220;false&#8220; parallax_scroll=&#8220;no&#8220; mobile_reset_margin=&#8220;no&#8220; tablet_reset_margin=&#8220;no&#8220;]\n\t\t<div id=\"wd-60705ee094ea9\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-60705ee094ea9 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Beschwerdeformular<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10450-o2\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"10450\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/10339#wpcf7-f10450-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10450\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f10450-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Deine Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Ihre E-Mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Betreff<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Ihre Nachricht (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Absenden\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8220;stretch_row&#8220; 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